DMCA / Copyright Policy

Version 2.1 · Effective April 27, 2026

Nxera Digital LLC ("Nxera," "we," "us") respects the intellectual-property rights of others and requires users of the Nxera Offerings to do the same. This DMCA / Copyright Policy ("Policy") describes how copyright owners may notify Nxera of alleged infringement and how alleged infringers may respond. It is incorporated into the Nxera Terms of Service and the Acceptable Use Policy.

This Policy is designed to comply with the Digital Millennium Copyright Act, 17 U.S.C. § 512 (the "DMCA"), and to invoke the safe-harbor protections available to qualifying online service providers.

1. Designated Agent

Pursuant to 17 U.S.C. § 512(c)(2), Nxera has designated the following agent to receive notifications of claimed copyright infringement:

Nxera Digital LLC — DMCA Designated Agent 1201 E Ponce De Leon Blvd Coral Gables, FL 33134 Email: info@getnxera.com (subject line: "DMCA Notice")

Nxera has registered this Designated Agent with the U.S. Copyright Office at https://dmca.copyright.gov. The Copyright Office's public directory listing is the operative record.

2. Submitting a DMCA Takedown Notice

To submit a takedown notice, a copyright owner (or person authorized to act on behalf of the owner) must send a written communication to the Designated Agent that includes substantially the following:

Signature — A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
Identification of the copyrighted work claimed to have been infringed (or, if multiple works, a representative list).
Identification of the allegedly infringing material with information reasonably sufficient to permit Nxera to locate it (please include the full URL).
Contact information — name, address, telephone number, and (if available) email address of the complaining party.
Good-faith statement — A statement that the complaining party has a good-faith belief that the use is not authorized by the copyright owner, its agent, or the law.
Accuracy / authority statement — A statement, under penalty of perjury, that the information in the notification is accurate and that the complaining party is authorized to act on behalf of the owner of the exclusive right that is allegedly infringed.

WARNING: Misrepresentations in a DMCA notice may subject the complainant to liability under 17 U.S.C. § 512(f) for damages, costs, and attorneys' fees incurred by the alleged infringer or by Nxera as a result of a bad-faith or knowingly material misrepresentation.

Nxera may reject any notice that is materially incomplete or that on its face appears to be improper, abusive, or made in bad faith. Nxera may publish anonymized or aggregated information about takedown notices it receives (e.g., for transparency reporting) without identifying the complainant by name.

3. Nxera's Response to a Valid Notice

Upon receipt of a notice that substantially complies with Section 2:

(a) Nxera will expeditiously remove or disable access to the allegedly infringing material; (b) Nxera will take reasonable steps to notify the user who posted or uploaded the material; (c) Nxera will provide the user with a copy of the takedown notice (which may include the complainant's contact details) so that the user may submit a counter-notice if appropriate.

Nxera reserves the right, in its sole discretion, to remove material that it reasonably believes infringes copyright even in the absence of a formal DMCA notice, or to leave material in place pending further investigation if the notice appears materially deficient.

4. Counter-Notification

If a user believes that material was removed by mistake or misidentification, the user may submit a counter-notification to the Designated Agent containing substantially the following:

Signature — The user's physical or electronic signature.
Identification of the removed material and the location at which it appeared before removal or disablement.
Good-faith statement — A statement, under penalty of perjury, that the user has a good-faith belief that the material was removed or disabled as a result of mistake or misidentification.
Contact information — The user's name, address, and telephone number.
Consent to jurisdiction — A statement that the user consents to the jurisdiction of the U.S. Federal District Court for the Southern District of Florida (or, if the user's address is outside the United States, any judicial district in which Nxera may be found), and that the user will accept service of process from the person who provided the original notification or from an agent of that person.

Send completed counter-notices to the Designated Agent at the contact above.

WARNING: Misrepresentations in a counter-notification may subject the counter-notifier to liability under 17 U.S.C. § 512(f).

5. Nxera's Response to a Counter-Notice

Upon receipt of a counter-notice that substantially complies with Section 4:

(a) Nxera will promptly forward a copy to the original complainant; (b) Nxera will inform the complainant that the disabled material will be replaced or access restored in not less than ten (10) business days and not more than fourteen (14) business days following receipt of the counter-notice, unless the complainant first notifies Nxera that it has filed an action seeking a court order to restrain the user from further infringing activity related to the material at issue.

If a court action is filed and Nxera is properly notified, Nxera will not restore access until the court orders or the parties agree.

6. Repeat-Infringer Policy

Nxera maintains and enforces a policy of terminating, in appropriate circumstances, the accounts of users who are repeat infringers. A "repeat infringer" generally means a user who has been the subject of two (2) or more valid DMCA takedown notices within a rolling twelve-month period that the user has not successfully counter-noticed and that have not been retracted by the complainant. Termination is at Nxera's sole reasonable discretion and may include, in egregious cases (such as wholesale copying of entire copyrighted works), immediate termination upon a single notice.

Termination under this Policy: (a) Is made without refund; (b) Leaves all monthly subscription fees through the end of the Initial Term due in full if the termination occurs during the Initial Term, per Section 6.3 of the Terms; (c) May be reported to other industry parties where lawful; (d) Does not waive any other right or remedy of Nxera.

Nxera maintains a log of takedown notices, counter-notices, and resulting account actions for as long as required for compliance and the defense of legal claims.

7. Other Intellectual-Property Claims

This Policy applies specifically to copyright claims under the DMCA. For other intellectual-property claims (trademark, patent, trade secret, right of publicity, defamation), please contact info@getnxera.com with: a clear description of the claim; identification of the allegedly infringing material; the basis for your rights; and your contact information. Nxera evaluates such claims on a case-by-case basis and is not bound by the DMCA timelines or procedures for non-copyright claims, but applies a comparable good-faith review process.

8. Misuse of This Policy

Submitting a DMCA notice or counter-notice for an improper purpose (including to harass a competitor, suppress legitimate criticism, or extract concessions outside of a good-faith infringement claim) is itself a violation of the Acceptable Use Policy and may result in suspension or termination of the offending user's account, in addition to liability under 17 U.S.C. § 512(f).

9. No Legal Advice

This Policy is informational only and is not legal advice. Submitting a DMCA notice or counter-notice has legal consequences. We recommend consulting an attorney before doing so.

10. Disputes

Any dispute between you and Nxera arising out of or relating to this Policy is subject to the dispute-resolution provisions of the Terms (Section 16), including binding individual arbitration, class-action waiver, and the one-year limitations period. Disputes between two third parties (e.g., a complainant and an alleged infringer) are governed by the DMCA and applicable law and are not subject to Nxera's arbitration agreement.

11. Updates

Nxera may update this Policy from time to time. Material updates will be communicated by email or by posting on the Site at least thirty (30) days before they take effect.

12. Contact

Nxera Digital LLC — DMCA Designated Agent 1201 E Ponce De Leon Blvd Coral Gables, FL 33134 info@getnxera.com (subject line: "DMCA Notice")